Smart intake & graphical planning
Propose intake and repair periods based on capacity. Check replacement vehicles and move cases with immediate availability checks.
CONNECTED AUTOMOTIVE OPERATIONS
From first notice
to repair.
Connected.
Connect drivers, clients, dealers and repairers. One platform for claims, workshop operations, quality and financial processing. Each organisation in its own environment.
Personal. No obligation. Tailored to your business.
PEOPLE. PROCESS. PERFORMANCE.The entire repair network.
Moving together.
Moving together.
Claim → Estimate → Repair → Completion
Bodyshops & networksDealers & clientsLeasing companies & drivers
ONE PLATFORM. YOUR ENTIRE WORKDAY.
Everything connected,
works better.
From the first photo to the final invoice, information stays with the case. Your team can focus on the next step.
A STRONG STARTOne case.
One case.
The whole story.
Customer, vehicle, damage, policy and photos together in one clear view. A guided intake helps you capture the right information.
- Retrieve vehicle details by registration number
- Organise photos according to the right protocol
- Email with templates and case attachments
CASE OVERVIEWIllustrative view
Every detail in the right place.
From customer details to damage photos
Vehicle & customerA complete starting point
RecordedDamage & policyThe right details with the case
In viewPhotos & documentsClearly organised
Added✓
More clarity for the next colleague.
AI & MANAGEMENT INSIGHT
See what is happening.
Know where to act.
Connect capacity, estimates, execution and results. AI supports planning; evidence-based reports help you ask the right questions.
Illustrative examples · fictional figures · no live company results
Room for the next repair
Available, planned and realised hours per activity. Switch between arrival, repair, completion and intake.
PlannedAvailable
Disassembly
72%
Bodywork
84%
Preparation
96%
Painting
78%
Assembly
68%
Invoiced and looking ahead
Actual revenue alongside expected revenue from existing cases, based on planned delivery. The source remains visible.
Invoiced€ 184.000
Expected€ 96.000
Combined€ 280.000
InvoicedForecast
Labour
€ 96k
Parts
€ 108k
Paint materials
€ 48k
Other
€ 28k
From case creation to vehicle delivery
A score for each measurable stage, with evidence and improvement points. Bodyshops, groups and networks see their authorised scope.
Case creation9,1
Planning8,2
Estimate8,4
Disassembly8,7
Bodywork8,8
Preparation7,3
Painting8,6
Assembly9,0
Cleaning9,2
Delivery8,5
Quality8,9
Process scorecard in development. Scores depend on evidence: no score without enough data. Recorded process and hour performance do not certify repair workmanship.
MORE CONNECTED, LESS DUPLICATION
The latest capabilities in one process.
AI planning & learning
Plan three weeks ahead using people, skills and existing commitments. Learn from closed or invoiced cases; a check around 12:45 highlights material planning risks.
Live Repair
See vehicles on the workshop floor plan with workstations, employees and progress. Use your company layout and optional workstation clocking.
Team & process insight
Compare cycle times per case manager and estimates against actual hours. Surface improvement opportunities for bodyshops, groups and networks.
Revenue, forecast & source invoicing
Review invoiced and expected revenue by invoice category. Connect estimates, parts and work orders to invoice lines with identifiable sources.
Parts & vehicle stock
Manage centrally purchased parts, case costs and sales. Track vehicle purchases, internal use, costs and sales; prepare import and BPM information.
Avelumo Drive
A separate garage module with maintenance planning, work orders, its own activity configuration and shared company financial administration.
Cases, customers & integrations
Edit and organise photos, restore deleted photos and manage documents. Connect customer communications, signatures, warranties and configured Exchange, Dispatch, Solera and other integrations.
Availability depends on modules, rights, configuration, source data and supplier agreements. DEKRA is prepared for central authorisation; activation requires valid access. Examples show the concept, not a performance guarantee.
BUILT AROUND YOUR OPERATION
From separate tasks
to a connected process.
Information moves from the first report through repair and completion. Configure the modules, permissions and controls that fit your organisation.
Damage & estimating
Guided case creation, vehicle data, damage and policy details, photos and documents. Work with connected estimates or built-in tools for universal repair, glass, wheels and hail damage.
All the information linked to the same vehicle.Planning & delivery
Schedule intake, repair, handover and replacement vehicles. Compare branch capacity and organise transport with priorities, vehicle capacity and tasks for staff.
From available hours to achievable work.Time & progress
Single- and multi-case time recording, breaks, daily views and time reviews. Compare estimated hours with recorded time, by activity where the source provides that breakdown.
See where work is on track or needs attention.Financial processing
Read purchase invoices from a configured mailbox, link them to a case and process them through Exact Online. Review time costs, purchases and margin before invoicing.
Estimates and actual costs side by side.Communication & customers
Case emails with templates, letters, photos and attachments. Messages, tasks, appointment reminders and WhatsApp Business where configured. Satisfaction surveys and complaints support follow-up.
The right message, linked to the right case.People & quality
Employee portal, leave, competencies, qualifications and expiry alerts. Combine checklists and quality evidence with learning through the Academy.
A strong team and a demonstrable process.Claims & analysis
A dedicated portal for claims handlers and clients. Personal mandates, version-linked decisions and an estimate filter with statistical comparisons and AI explanations.
Support for assessment; people make the decisions.Organisation & management
Configure roles, branding, documents and integrations at each level. Review setup, outstanding actions, connection status and process requirements. Give external estimators targeted access.
Central agreements with controlled access.Warranty & quality evidence
Manage programmes, recognition and warranty certificates. Configure mandatory Plusnorm checks by network, group or branch and see which quality records are missing before release.
Warranty reporting with counts, coverage percentages and customer feedback.Lease & Fleet
Track vehicles, drivers, costs and income. Estimate lease proposals using term, residual value and services. Connect mobility requests, network partners and transport planning.
From vehicle management to the next mobility request.Personal support
Open HappyDesk from your workspace. Ask questions and follow your own tickets and replies in the right organisation. Conversations stay with the people involved.
Support within your daily workflow.Document signing
Review intake, assignment and courtesy-car documents with the customer. Record confirmation for each document version and keep the signed PDF with the case.
Windows test version for the Wacom STU-430; hardware acceptance is pending.Built for the people doing the work.LESS SEARCHING. MORE COLLABORATION.
Your workshop runs
on your people.
Give every colleague the information relevant to their work. In the office, beside the vehicle or on the move. In the same familiar environment.
01
The workshop in your hand
Record intakes, take photos and track time with the iPad app.
02
A personal space for employees
Personal details, leave and competencies in one clear view.
03
Dealers involved in planning
Intake, photos and available capacity connect dealers and repairers.
FROM FIRST NOTICE TO REPAIR
The damage report is
just the beginning.
A driver reports. A handler assesses. A repairer delivers. Everyone works within their own responsibility, with shared information where needed.
- 01 / REPORT
Report damage
Personal invitation, vehicle and incident details, photos and documents.
- 02 / ASSESS
Assess
Assign work, request information and record a reasoned decision within mandate.
- 03 / REPAIR
Organise repair
Connect capacity, estimates, parts, the workshop and quality checks.
- 04 / COMPLETE
Complete
Review the result, complete the administration and keep the customer informed.
Status and planning are shared explicitly. Internal claim notes and financial assessments remain hidden from the driver. Claim authorisation is not an automatic coverage decision.
ONE PLATFORM. EVERY PERSPECTIVE.
Every role connected.
Every organisation recognisable.
From one bodyshop to an entire network. With appropriate access, your own name and colours, and agreements at the right level.
Bodyshops
More clarity from intake to results. Connect your workshop with planning, estimating and administration.
- Cases, photos, parts and replacement vehicles
- Recorded hours against the estimate
- Purchases, margin review and invoicing
Download brochure
Networks & groups
Shared direction, local delivery. Work with common agreements and a recognisable environment for each organisation.
- Compare capacity across branches
- Share rates, documents and process controls
- Central or local invoicing as configured
Download brochure
Dealer groups
A complete intake and a clear handover. Keep the customer close while the repair network supports you.
- Vehicle, customer and photos in one intake flow
- Compare repair capacity and choose a branch
- Coordinate arrival, transport and return
Download brochure
Clients & insurers
Connect assignment, assessment and repair. Work with your own roles, mandates and explicitly shared case information.
- Claims workload, priority and assignment
- Decisions linked to the estimate version
- Estimate analysis, quality evidence and audit trail
Download brochure
Leasing companies
From driver report to completion. A dedicated portal for your team and personal access for the driver.
- Invite drivers to report damage
- Receive photos, additional details and messages
- Share status and repair planning
Download brochure
CRAFTSMANSHIP DESERVES ATTENTION.
Quality goes
beyond the paintwork.
See whether applicable checks have been completed and which evidence is missing. Configure each process control to inform, warn or block. Authorised exceptions receive a reason and an audit record.
Checklists that fit the work
Configure questions per activity and record answers and comments in the case.
Standards and competencies in view
Support for BOVAG standards, photo protocols and tracking qualifications and expiry dates.
Listen. Then take action.
Request feedback after handover and make dissatisfaction visible for focused follow-up and complaint handling.
iBoss Orange supports working to applicable BOVAG standards and preparing for audits. Recording information in the platform does not replace certification or independent assessment.
EXAMPLE · CASE QUALITY
BOVAG standard checks in your case
From intake to handover: see which applicable checks have been recorded and what still needs attention.
Fictional case · D2026-DEMO
1 action requiredQuality
4 of 5 example checks completed
View checks and evidence
| Check | Status | Evidence |
|---|---|---|
| Intake and damage recorded | ✓ Completed | Photos and intake form available |
| Repair instruction confirmed | ✓ Completed | Repair consent recorded |
| Qualified employee | ✓ Completed | Competence and validity checked |
| Repair and final inspection | ✓ Completed | Inspection recorded by an employee |
| Handover documents | ! Incomplete | Add repair warranty evidence before handover |
View action
Add the applicable repair warranty document and record the check in the case. The employee remains responsible for assessment.
Illustrative example, no real case data. These checks are not a complete BOVAG standards checklist. Recording supports assessment and does not replace certification or independent verification.
CONNECT WHAT YOU ALREADY USE.
Your work. Well connected.
From estimating and parts to insurance messages and accounting. Discuss which connections fit your organisation during the demo.
ACCOUNTING · IMPLEMENTEDExact Online
FINANCIAL INTEGRATIONS · IN PREPARATIONSnelStart / AFAS / AccountView / Twinfield / CASH / Unit4 Multivers / Unit4 Coda / Unit4 ERP
COMMUNICATIONMicrosoft 365 / WhatsApp
ESTIMATINGGT Motive / SilverDAT / Audatex / FICS
MESSAGINGDispatch / eXchange
PARTSPartsPlan / SupplyIT
VEHICLE DATARDW / Autotelex
COMPETENCIESInnovam Inzicht
SUPPORT & COLLABORATIONHappyDesk
For each integration, we distinguish between built, configured, supplier-tested and released. Audatex/Qapter and FICS are implemented estimating integrations. Use depends on supplier access, available source data and acceptance of your connection.
MEET ORBI.
A new system?
You do not have to figure it out alone.
Orbi helps you get started. With the Academy, guides and support, your team learns Orange step by step. You will still need to make your own coffee.
GOOD QUESTION.
A few answers
to get you started.
Wondering how Orange fits your organisation? Let us explore it together.
Where do the vehicle registration card reader and Wacom signature tablet work?
The vehicle registration card reader and Wacom signature tablet work only when you use a Windows 11 PC locally. The devices must be connected to that PC and the required local software must be installed.
Is iBoss Orange suitable for a single bodyshop?
Yes. Start with one bodyshop and align modules with your processes. The same structure also supports groups and networks with multiple branches.
What will I see during the demo?
We walk through a working day together, from case creation and scheduling to repair, communication and invoicing. Tell us which areas you would most like to explore when you request your demo.
Can we use our own branding and agreements?
Orange supports names, colours, themes, letterhead and templates. Agreements can be configured at network, group or bodyshop level, with clear inheritance rules.
Can our team work on a tablet?
The iPad app supports case creation, photography and time recording, among other features. Employees and dealers also have dedicated environments for their work.
How does the transition work?
We start with your current workflow, desired modules and connections. We then agree setup, any data transfer, testing and guidance. During the demo we discuss what your business needs.
How do warranties and Plusnorm connect to the case?
An authorised employee releases the repair. Where Plusnorm checks are mandatory, Orange checks recorded recognition, competencies, final inspection and required checklists. Warranty reporting combines counts, coverage percentages and customer feedback. These checks do not replace independent certification.
What is Avelumo’s role?
The warranty portal and Lease & Fleet are Avelumo products. iBoss Orange is powered by Pi-Systems. iBoss Orange focuses on repair operations; Garantieportaal, HappyDesk and Lease & Fleet provide complementary workspaces. Access, connections and modules are configured for each organisation.
FULLY INTEGRATED INTO AVELUMO
Beyond the workshop.
A connected ecosystem.
iBoss Orange is fully integrated into the Avelumo platform. Avelumo Zeker, HappyDesk and Lease & Fleet connect warranty, service and mobility with the dossier. iBoss powered by Pi-Systems.
04 / AVELUMO
Avelumo Quality
Understand each repair assessment. Avelumo Quality connects rules, competencies and evidence through the iBoss integration. Authorized administrators validate results in shadow mode without blocking workshop operations.
Powered by AVELUMO01 / AVELUMO
Avelumo Zeker
From dossier to warranty document in your own brand. With digital sealing, version history and QR document verification.
Powered by AVELUMO02 / AVELUMO
HappyDesk
Questions, conversations and knowledge in one place. Personal support and ticket follow-up connect to the organisation you work in.
Powered by AVELUMO03 / AVELUMO
Lease & Fleet
A dedicated workspace for fleet management, lease proposals and drivers. Keep vehicle costs, mobility requests and transport tasks together.
Powered by AVELUMOAvailability is configured per organisation. The warranty portal only issues demo certificates in the test environment; real issuance requires approved programmes and terms. Document signing is a Windows test version and is not a qualified electronic signature.
Discover Avelumo — Mobility. Connected. ↗YOU BRING THE QUESTIONS. WE SHOW YOU ORANGE.
Ready for more
control of your workday?
Discover your journey: bodyshop operations, network management, dealer intake, commissioning or leasing. We show how the parts connect.
Explore iBoss Orange with no obligation.Prefer direct contact? info@iboss.nl
NEW IN IBOSS ORANGE
Your workshop. Live on screen.
See where cars are being worked on, who is working on them and where a repair needs attention. Live repair connects your workshop floor plan with your team’s clock records.
Live repairAnimated example · fictitious cars and employees
Positions follow clock records. This example uses no customer or case data.
Live workshop planning
Departments, workplaces and lifts on your own floor plan. Registrations, vehicle colours and employee avatars make the board easy to read.
Clock in at a workplace
Link workplaces to activities and check occupancy when clocking in. Cars without an active employee appear in Waiting for repair.
Resolve delays together
Make overdue completion dates, exceeded hours budgets and fully occupied departments with waiting cars visible to your team.
Replacement vehicles
Reserve capacity and choose the vehicle later. Availability stays part of planning before a registration is assigned.
Photos and documents
Drag files into their category. Clear examples, counts and protocol information help complete the case.
Estimates and eXchange
Choose the active estimate, generate readable work-order text and use grouped printouts. eXchange actions follow the case status.
Your workplace, your screen
A compact new web view and separate iPhone and iPad views. The familiar environment remains available alongside the new design.
Security in the workday
Multi-factor authentication for employees and virus checks on supported uploads. Access remains tied to the account and organisation.
New / Automotive service and body repair connected
More possibilities. One business.
Avelumo Drive
Avelumo Drive brings dedicated time-slot planning by mechanic and bay, digital work orders, customers and vehicle history, and tyre storage. Standalone or within the same organisation. The first test version is available.
Discover Avelumo Drive ↗Parts warehouse
Issue centrally purchased stock as dossier costs and sell parts on an invoice. Connection to Drive work orders is still to follow.
Vehicle purchase and sale
Record purchase, sale, costs and internal vehicle use. Prepare import and BPM information using vehicle data and repair calculations; the responsible employee checks the declaration.
RDW and parts suppliers are the first priority. Drive integrations, automated invoicing and reminders are not active yet.